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v SyteLine Field Service Management
Post-sale customer service

From call management to technician scheduling and dispatch, from contracts to executive reporting - SyteLine Field Service Management delivers the tools and information you need to improve service to your customers and maximize profits. The software lets you respond to on-the-spot customer demands quickly, supporting service for complex, multi-component products at multiple locations.

Integrated with SyteLine, the software interacts seamlessly with all your SyteLine customer, product and financial data. Critical information is easy to manage and instantly accessible, so service managers can control day-to-day business functions and instantly run projections and evaluations on products, services, inventory and profits.


English | Indonesia  

v   SyteLine Field Service Management helps you:
  • Minimize costs for service calls and inventory
  • Increase revenue generation
  • Optimize resource allocation and utilization
  • Collect valuable data for product re-engineering
  • Heighten accuracy for costing and profitability analysis


v SyteLine Field Service Management features:
  • Call management and service order creation
  • Contract and warranty management
  • Job dispatching
  • Paging, remote tech and interactive voice response
  • Inventory and logistics
  • Return material authorizations (RMAs)
 

SyteLine Field Service Management datasheet - pdf


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PT Mitrasolusi Binadaya    Business System Solution, Quality Services & People



Copyrights © 1999 by PT Mitrasolusi Binadaya All rights reserved
Sarinah Building 11th Floor, Suite 1100, Jl. MH. Thamrin No. 11 Jakarta 10350 - Indonesia
Phone: [+62 21] 314-6560 (hunting), Support: [+62 21] 314-6564, Fax.: [+62 21] 314-6563

Complex Vila Bukit Mas - RC-24, Jl. Kol. H.A. Wahab Siamin Surabaya 60225 - Indonesia
Phone: [+62 31] 561-8123, Support: [+62 31] 561-7989, Fax: [+62 31] 561-8124

 Last update:Tuesday, September 12, 2000 04:33:52 PM